Solicitors are busy people, and operate with in a complex sector. The last thing that they want is for additional complications to be added into the mix with IT issues. This is why IT support for solicitors is a very valuable thing to have in place. We discussed this with TechQuarters, a London-based provider of business IT support London based solicitors have used over the years, and they were able to describe why professionals in this industry need these types of services, and what the benefits are.
Do Solicitors Need IT Support?
In today’s era of digitally-linked business, communication, and research, it makes a lot of sense that solicitors are using increasingly more technology in their line of work. The trouble with technology though is that, if you are not careful, it can run into issues. Most people don’t think about this, and simply expect their computers, phones and software to run consistently and without error. Sadly, this is not always the case, and the longer a professional individual operates without IT support in place, the more likely it becomes that an IT issue will cause significant downtime, or at least a considerable protraction in the time it takes for work to be completed.
Benefits of IT Support for Solicitors
Companies like TechQuarters specialise in providing solicitors and legal practitioners with the IT support they need to keep their operations running effectively, and there are many benefits to this. Below are some examples of what solicitors can gain from IT support.
Anyone that works in the legal sector will be able to confirm that their line of work involves a lot of paperwork. Nowadays, most paperwork is in fact paperless (aka digital), and requires well-organised, secure management. A solicitor needs to have a reliable system for keeping their digital files in order. Some examples of this include SharePoint and Microsoft 365, but an IT support expert will be able to help find the right solution in each case.
Lower IT Costs
An IT expert will easily be able to help a professional lower their ongoing IT costs. This is because they have greater expertise and will know the best way to configure technology, as well as know which technologies are considered to be outdated and no longer offer value for the operational costs. As providers of IT support for solicitors, TechQuarters were able to confirm that they have helped many clients in the legal sector streamline and lower their IT costs.
Another benefit of working with an IT support provider as a solicitor is the opportunity to access new technologies. These days, most IT experts are recommending the adoption of cloud services, because they are flexible, future-proof, and offer excellent value for money. Solutions like Microsoft 365, Azure, Freshdesk, and Google are all cloud-based and have been used extensively in the legal sector.
As a professional, your data is incredibly valuable. Furthermore, the data you hold for your clients is highly sensitive, and needs to be protected at all costs. In fact, legal professionals must be compliant to data protection regulations. The best solution to ensure data protection is usually some form of backup service, which is something that most IT companies offer.
IT support professionals have much more up-to-date and comprehensive knowledge on contemporary cyber security (as well as the threats that companies may be exposed to). Given the busy and complex nature of the legal sector, the average solicitor cannot be expected to stay on top of all the latest developments in IT security; this is why partnering with an IT company can result in solicitors having better security.